Payment Policy

Effective Date: February 24, 2025

At CoinSpan, we aim to provide a secure and seamless payment experience for all our customers. This Payment Policy outlines the payment methods accepted on our website, payment processing procedures, and the security measures in place to ensure your financial information is protected.

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

Credit & Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover

Digital Payment Methods

  • PayPal
  • Apple Pay
  • Google Pay

Bank Transfers

  • Bank transfers are accepted for bulk orders or wholesale purchases. Please contact us at CoinSpan@gmail.com for instructions on how to make a payment via bank transfer.

2. Pricing & Currency

Pricing

All prices on the CoinSpan website are listed in USD ($) unless otherwise specified. Prices may change without prior notice.

  • Sales tax will be applied to orders based on your location, and it will be added during the checkout process.
  • Customs duties and import taxes may apply to international orders and are the responsibility of the customer.

Currency & Exchange Rates

  • Payments are processed in USD. If you are purchasing from outside the United States, your payment provider will apply the current exchange rate and may charge additional fees.

3. Payment Security

At CoinSpan, we prioritize the security of your payment information. We use the following technologies and procedures to ensure a secure and safe payment process:

SSL Encryption

  • All payment transactions are encrypted using SSL (Secure Socket Layer) technology, ensuring that your financial information is securely transmitted.

PCI DSS Compliance

  • We comply with the Payment Card Industry Data Security Standard (PCI DSS) to protect your payment data.

Fraud Prevention

  • We use fraud detection systems to monitor for suspicious activity. If a transaction is flagged for review, we may contact you for identity verification to protect both you and CoinSpan from unauthorized charges.

4. Order Processing & Payment Confirmation

Once your payment is processed, you will receive:

Order Confirmation

  • An email confirmation with the details of your purchase. Please verify that the information is correct.

Payment Confirmation

  • A receipt or payment confirmation from your chosen payment method (PayPal, credit card, etc.).

Processing Time

  • Payments made via credit/debit cards or digital payment methods will be processed immediately.
  • Bank transfers may take longer to process, and your order will be shipped once payment is confirmed.

5. Payment Issues

If your payment is declined or there are issues processing your payment, please check the following:

🔍 Payment Information: Ensure that your card details (number, expiration date, CVV) or digital payment details are entered correctly.
🔍 Bank Restrictions: Some banks may block international transactions. Please contact your bank to confirm there are no issues with your payment.
🔍 Sufficient Funds: Make sure that your account has sufficient balance for the transaction.

If you encounter any issues, please contact us at CoinSpan@gmail.com for assistance.

6. Refunds & Chargebacks

Refund Policy

If you are eligible for a refund, it will be issued to your original payment method. For more details, please refer to our Refund and Return Policy.

Chargebacks

  • If you dispute a transaction or initiate a chargeback, we will investigate and try to resolve the issue. However, unauthorized chargebacks may result in account suspension.

7. Late or Missing Payments

If you notice any delays or missing payments, please check the following:

🔍 Bank Processing Time: Payments made via bank transfer may take longer to process. Please allow additional time for bank transactions.
🔍 Payment Service Providers: Check with your payment provider to ensure no issues are preventing the transaction.

If your payment is still missing after 5 business days, please reach out to our customer service team at CoinSpan@gmail.com for further assistance.

8. Contact Us

If you have any questions regarding our Payment Policy, please feel free to contact us:

📍 Address: 4041 Angus Road, San Jose, United States
📞 Phone: +1 212-390-0736
📧 Email: CoinSpan@gmail.com
🌐 Website: https://CoinSpan.xyz/