Shipping Policy

Effective Date: February 24, 2025

At CoinSpan, we are committed to providing a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the shipping methods, delivery times, shipping costs, and other important details related to the shipping process for all orders placed on https://CoinSpan.xyz/.

1. Order Processing Time

Processing Time

• Orders are processed within 1-3 business days after the order is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Pre-orders may have a longer processing time depending on product availability.

Order Confirmation

Once your order is placed, you will receive an order confirmation email with your order details. After processing, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods & Delivery Times

CoinSpan offers the following shipping methods:

💡 Note: Delivery times are estimates and may vary depending on location, customs processing, and external factors.

3. Shipping Costs

Shipping costs are calculated based on the weight and destination of the order. These fees will be calculated at checkout.

Free Shipping

We offer free standard shipping on orders over a certain amount (this amount may vary depending on the region).

International Shipping

We offer international shipping to most countries. International shipping costs will be calculated at checkout based on the destination country and package weight.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

If you do not receive tracking information within 3 business days of placing your order, please contact us at CoinSpan@gmail.com for assistance.

5. International Orders

Customs Duties & Taxes

• For international orders, customs duties, import taxes, and other fees may apply and are the responsibility of the customer.
• We recommend that you check your country’s import regulations to understand potential customs fees before making a purchase.

Customs Delays

• Customs processing may cause delays beyond our control. Please be patient as your order passes through customs.

6. Lost or Stolen Packages

Once your order has been shipped and marked as delivered by the carrier, CoinSpan is not responsible for any lost or stolen items. We recommend tracking your package carefully and ensuring that the delivery address is correct before submitting your order.

If your package is lost in transit or not received, please contact the shipping carrier directly for assistance. If you need further help, please email us at CoinSpan@gmail.com.

7. Address Accuracy

Please ensure that your shipping address is correct before finalizing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at CoinSpan@gmail.com to correct it.

8. Shipping Issues & Delays

While we strive to deliver all orders within the specified time frame, external factors may cause delays, including:

• Weather conditions
• Holidays
• Customs delays
• Carrier delays

CoinSpan is not responsible for these delays but will work with our shipping partners to resolve any issues as quickly as possible. If you have concerns, please contact us at CoinSpan@gmail.com.

9. Contact Us

If you have any questions regarding our Shipping Policy, please feel free to contact us:

📍 Address: 4041 Angus Road, San Jose, United States
📞 Phone: +1 212-390-0736
📧 Email: CoinSpan@gmail.com
🌐 Website: https://CoinSpan.xyz/